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These terms govern the Sundental Appointment Notifications text message program operated by Sundental Speciality LLC ("Sundental", "we", "us"), a dental practice located at 7419 New Falls Road, Levittown, Pennsylvania 19055, US. By opting in, you agree to these terms.
01Program name & description
Program name: Sundental Appointment Notifications. The program sends appointment notifications and customer care messages to patients of our practice. Messages may include:
- Appointment booking confirmations;
- Reminders before a scheduled visit;
- Links to intake or health history forms you need to complete before a visit;
- Notices when a clinician has scheduled a follow-up or re-evaluation;
- Replies from our staff to questions you send us about your appointment.
This is not a marketing program. We do not send promotional or advertising text messages.
02How to opt in
You may opt in by providing your mobile number and checking the SMS consent box on our patient intake form. Consent is not a condition of purchase and is not required to receive treatment — you can decline text messages and still be seen as a patient.
After you opt in, you will receive a one-time confirmation message:
Sundental: Thanks for subscribing to appointment notifications and customer care messages! Reply HELP for help. Message frequency may vary. Msg&data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out.
03Message frequency
Message frequency may vary. Messages are sent in response to activity on your own appointments, so the number depends on how often you visit. A typical scheduled visit generates up to four messages (one confirmation and up to three reminders). We cap the number of messages any patient receives within a given period to avoid over-messaging.
04Message & data rates
Standard message and data rates may apply. These are charged by your mobile carrier and are not fees from Sundental. Contact your carrier for details of your plan.
05How to opt out (STOP)
You can cancel at any time by replying STOP to any message. You may also reply STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. After you opt out, you will receive one final confirmation message and then no further texts from this program:
Sundental: You are unsubscribed and will receive no further messages. Reply START to resubscribe.
If you later want to resume messages, reply START, or ask our front desk to re-enable them. Opting out of texts does not affect your appointments or your care — we will continue to reach you by phone or email.
06How to get help (HELP)
Reply HELP to any message for assistance, or contact us directly at info@sundental.co. Replying HELP returns:
Sundental: Please reach out to us at info@sundental.co for help. Msg&data rates may apply. Msg frequency varies. Reply STOP to unsubscribe.
07Supported carriers
Carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier's network and is not guaranteed.
08Privacy & your mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share your mobile information with service providers that help us deliver these messages, and only to perform that service for us. See our Privacy Policy for how we handle information generally.
09Changes & contact
We may update these terms and will revise the "last updated" date above. For questions about this program, contact Sundental Speciality LLC, 7419 New Falls Road, Levittown, Pennsylvania 19055, US · info@sundental.co.